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[Muarrif Ahmad]
Communications
Computer Controls 
Electronics
Network Design 
Systems Engineer
Telecoms Expertise
NORTEL DMS
DMS Datafill and configuration
DMS Maintenance
DMS C7 Operations & Maintenance
DMS ACD & UCD Groups
DMS Centrex Translations
DMS Universal Translations
DMS Technical Operations
DMS Fault Resolution
NORTEL MCS 5200
MCS Provisioning and Administration
MCS Domain Structure Design
MCS Clients/Users Provisioning
MCS End to End Operations 
MCS Fault Resolution
NORTEL CS2K
CS2K High Level System Knowledge
CS2K Table Datafill
CS2K GWC Administration & Datafill
CS2K Gateway Provisioning
CS2K & GWC Operations
CS2K & XACORE Fault Resolution
Extensive experience in support roles while providing 2nd and 3rd line support to global customer base, in particular the EMEA region. Experience in test and verification for new product releases. Excellent presentation and communication skills and experience with local and foreign customers. Fully conversant in the use of MS and business applications including Remedium, Clarify and Windows based applications. Good knowledge of computer and internet technologies.
Technical Knowledge
Computer Controls Engineering
Robotics & Control Engineering
DSP & PCM Signall Processing
System Hardware & Assembly
Analogue Electronics
Digital Electronics
VLSI and PCB Design



Signaling Protocols
CCS7, ETSI ISUP, DASS, V5.2, DPNSS, CAS, X.25, ISDN BRI/PRI,
SIP, ESPEN, MGCP, H.248,  H.323, RTP, TCP/IP,  
Programming Languages & Applications
Visual Basic, C/C++, Assembly, Pascal,
Protal, html, php
Java, Flash